Incident Manager

Lendistry is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local law. If you need assistance or accommodation due to a disability, you may contact us at hr@ lendistry.com   Lendistry does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with Lendistry, a Master Services Agreement (MSA) must be executed and confirmed prior to submitting any information relating to a potential candidate. Without a signed MSA, Lendistry shall not be responsible to any individual or entity for any payment relating to any form of fee or compensation. And, in the event that a resume or candidate is submitted by a recruiter, an employment agency, or a staffing firm without a fully executed MSA, Lendistry has the unrestricted right to pursue and hire any of those candidate(s) without any legal or financial responsibility to the recruiter, agency, and/or firm.  This position is based onsite at our Los Angeles, CA location. Candidates must be able to work in-office as part of the role’s regular schedule. A Day in the Life The Incident Manager leads the organization’s security and operational incident response function while supporting the GRC program that keeps the company audit-ready. This role owns incident command from detection through resolution, directs cross-functional response across Security, Engineering, IT, Legal, Compliance, Communications, Facilities, HR, and Executive Leadership, and translates each incident into measurable improvement through KPIs, after-action documentation, and updated controls. The role also supports ongoing compliance obligations (SOC 2, GLBA Safeguards Rule, ISO/IEC 27001) so that incident response and compliance posture reinforce each other rather than operating as separate functions. Lendistry: Who We Are            We’re proud to be the nation’s largest minority-led, tech-savvy lender for small businesses and commercial real estate.  As a certified Community Development Financial Institution (CDFI) and Community Development Entity (CDE), our mission is all about creating economic opportunities and fueling growth for small business owners and their communities.  Join us as we pave the way with innovative financing and financial education! What You’ll Be Doing Incident Command & Crisis Leadership Serve as Incident Manager for security and operational incidents, holding full command and control over response activities. Build, execute, and maintain Incident Action Plans (IAPs) that give each response a clear structure, owner, and timeline. Make time-sensitive decisions under pressure, weighing safety, regulatory exposure, and business continuity. …