Payment Process Owner

We are the leading Tech Company in Europe , supporting digital innovation for over 45 years. We are committed to bringing digital technology into every business . How? By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes, from HR and customer relations to e-invoicing and digital payments. In Finance, we ensure the integrated governance of financial activities at Group level, both ordinary and extraordinary. We control administrative, accounting, and financial reporting processes, ensuring compliance with tax requirements and optimizing credit management, debt collection, and treasury activities. A primary focus is placed on integrating the accounting, administrative, and reporting processes of companies being acquired, ensuring alignment and efficiency at the Group level. We are looking for a Payments Process Owner to join the Global Receivables Management team within the Finance Department. In this role, you will define and govern the customer payment process for all Group companies across operating countries, with a phased rollout (Italy, Spain, and France in the first phase; Turkey and Israel in a later phase). In Italy, you will coordinate the Incomes & Back Office team, ensuring the execution of the standard process in the domestic market. In particular, you will:   Design the end-to-end payment & cash application process in alignment with the Group Order-to-Cash architecture. Define policies, SOPs, and controls (including SoX readiness) for the payment process across all operating countries. Coordinate the Incomes & Back Office team in Italy, ensuring process quality and SLA compliance. Align local Business Units (Italy, Spain, France in the first phase; Turkey and Israel in extension) on the adoption of the standard model, managing country-specific requirements (language, taxation, regulatory aspects). Define and monitor process KPIs: DSO, on-time payment rate, cash application rate, aging buckets, unapplied cash. Interface with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliation, payment hub). Lead continuous improvement initiatives: identify bottlenecks, drive RPA automation, adopt AI solutions for cash application, dispute management and dunning, and reduce manual touchpoints. Support the rollout of the new I2C SaaS platform (a leading vendor in the Gartner Magic Quadrant), with initial deployment in Italy, Spain, and France and subsequent extension to Turkey and Israel. What skills are we looking for?   Degree in Economics, Management Engineering, or equivalent. 5-7 years of experience in roles such as Process Owner / Order-to-Cash Lead / AR Manager in multinational environments. Proven experience in designing multi-country payment and cash application processes. Strong knowledge of SAP, Oracle, or Workday Finance (at least one platform at a senior level…