PC Installation Technician

Overview We are seeking experienced Dental Office PC Installation Technicians to perform PC replacements and workstation installations at dental practices. This is not a standard desktop deployment. Technicians must have previous experience supporting dental Practice Management Systems (PMS), X-ray/imaging applications, and associated dental peripherals and applications . Important: Complete installation documentation may not currently exist for each dental office. Technicians must be capable of reviewing an existing workstation, identifying its applications and configuration, and independently determining the requirements necessary to reproduce that functionality on the replacement PC. Technicians will also be responsible for creating and updating installation documentation for each site so that a repeatable runbook can be developed for future deployments. this is a remote position ** As part of our hiring process, candidates will be sent an email to complete a brief online assessment via our screening partner, Eximius. ** Responsibilities Replace and configure Windows PCs in active dental offices. Review the existing workstation before replacement to identify applications, settings, peripherals, printers, mapped drives, and dependencies. Install and configure dental PMS applications. Install and configure dental X-ray/imaging applications. Install required supporting dental-office applications. Configure connectivity to application, database, file, and imaging servers. Configure mapped drives, printers, shortcuts, and workstation-specific settings. Install and configure dental peripherals and required drivers. Migrate required user data and settings when applicable. Troubleshoot application, connectivity, licensing, driver, and peripheral issues. Coordinate with dental software vendors when necessary. Test applications and peripherals with office personnel before completing the installation. Document the installation process, configuration, issues, and resolutions. Qualifications Technicians must have hands-on experience installing and/or supporting dental applications. Practice Management Systems (PMS) Examples include: Dentrix / Dentrix Enterprise Eaglesoft Open Dental SoftDent Other comparable dental PMS platforms Technicians should understand PMS workstation configuration, including server/database connectivity, mapped resources, printers, licensing, user permissions, and application integrations. Dental X-Ray & Imaging Applications Examples include: DEXIS Carestream / CS Imaging Sidexis Schick Eaglesoft Advanced Imaging Planmeca Romexis Vatech EzDent / Ez3D XDR Other comparable dental imaging platforms Technicians should have experience installing and troubleshooting imaging applications, drivers, server/image paths, and associated devices. Dental Peripherals & Supporting Applications Experience supporting dental peripherals is required, including…