People Service Center - Indianapolis, IN

JOIN THE BEST TEAM IN SPORT & SPIRIT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT. WORK TYPE: Full Time Onsite LOCATION : 5349 W 76th St, Indianapolis, IN WORK HOURS: Monday – Friday 8AM-5PM TRAVEL REQUIREMENT: Less than 5% COMPENSATION : $22–$25 an hour Pay rate will vary based on criteria such as education, experience and qualifications of the applicant, location, internal equity, and alignment with the market. HOW YOU WILL MAKE AN IMPACT The People Service Center Coordinator is responsible for supporting HR functions including administration, employee relations, policy and procedure development and education, and will be a key contributor in Varsity Brands People Services Center. In this role you will help elevate the employee experience focusing on onboarding, offboarding, general HR questions, payroll, benefits, and unemployment claims. The People Service Center Coordinato r will support the Manager, People Service Center and will interact with all levels of employees. You will also partner with HRBP’s, and their departments in fulfilling all HR needs and other administrative tasks. A core foundation of HR knowledge and the ability to balance priorities will be key to operating successfully in the role. You will represent Varsity Brands by demonstrating company core values and upholding the highest ethical standards in all business activities. WHAT YOU WILL DO: Manage and respond to all internal and external HR Tier 1 inquiries or requests Escalate Tier 2 issues to departmental COE’s for resolution Promote and raise awareness to ensure that employees are effectively utilizing the direct access resources of intranet and Workday Help Manage the onboarding and offboarding aspects of the employee lifecycle Process background screens in compliance with Varsity Brands and EEOC hiring rules and standards Process and respond to employment verifications and unemployment claims Offer information about benefits, compensation, and payroll to employees Effective front-line initial POC response in Workday Help system for addressing employee concerns Supporting a large volume of in-person inquiries at the facility Maintain New Hire processing in shared drive. Maintain DocuSign required forms Other duties as assigned QUALIFICATIONS: KNOWLEDGE/ SKILLS/ ABILITIES Ability to handle sensitive matters and information with tact, diplomacy, and confidentiality Attention to detail, ability to multitask, remain organized and prioritize tasks with strict deadlines. Self-motivated team player, with the ability to…