Personal Training Manager

As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day. We are looking for a Personal Training Manager to join our Product Team. Role Type: Part Time Number of Hours: 20 In this role, you will play a part in being responsible for working alongside other club management to ensure that the in-club product offering is fully synchronized and available to our members. The Role Own the Personal Training weekly plan with clear actions, targets and reviews; drive PT penetration, DD uptake and revenue through new client acquisition and strong member retention. Deliver exceptional member journeys and outcomes, elevate session quality, consultations and trials; ensure a seamless path from first purchase to long-term engagement. Ensure best-in-class PT operations, maintain strong in-club processes, system adherence, timely resolution of flagged sessions, and robust end-to-end member journeys. Recruit, develop and retain top PT talent, hire qualified trainers, deliver a structured 12-week onboarding, run mentorship programmes, workshops and targeted coaching. Build a high-performance culture aligned to our purpose, hold regular 1:1s and progression reviews, motivate through recognition, and foster a fun, results-driven team environment. Use data and digital to drive results, translate dashboards into weekly actions across penetration, productivity, conversion, bookings and churn; keep PT profiles compelling and up to date. Uphold brand standards, safety and compliance, ensure safe practice, safeguarding, floor standards, current certifications and up-to-date risk assessments. Collaborate cross-functionally to maximise impact, partner with GM, Product, Membership and Group Exercise to align targets, lead flow, promotions, pilots and new SOPs. Who We’re Looking For Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification What You’ll Get The opportunity to be part of a brand redefining the future of wellness A premium environment with industry-leading facilities Development and progression opportunities aligned to your level Access to a vibrant, engaged member community The platform to build your career, reputation and impact The Perks 33 days (excluding bank holidays) annual leave, plus a Celebration Day and we want you take them Access to The Peoples Pension, with our contributions at 3%. Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club…