Planning Coordinator II

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services. Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us. Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day. Summary The Planning Coordinator works with the Sales & Commercial groups, Operations, external vendors and customers to execute sales orders and ensure efficient delivery by handling requests for quotes, collections of sales orders, planning and scheduling of sales order execution and coordinating logistics and resources. Duties and Responsibilities To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices. Interacts with existing and potential customers to facilitate quote requests and sales orders Supports internal stakeholders, including commercial, repair and GMO teams on project planning Confirms and processes incoming sales orders from commercial group and customer portals Communicates delivery windows with shops and external customers and/or locations Implements orders into production schedule based on requested delivery, including scheduling trucks and railcars with local shops as needed Provides support on order delays, including recovery or alternate options, and adjust deliveries as required. Maintains and processes accurate core transactions and reports to customers on core inventory levels Generates reports for management and production use and support in physical inventory counts Works with billing groups as needed to ensure timely collection of sales orders Provides support for CID requests or other customer inquiries Qualifications The following generally describes requirements to successfully perform the assigned duties. Minimum Qualifications Ability to work both alone and in a team environment Ability to document records accurately under tight timeframes Ability to solve problems and report information in a timely manner Proficient in computer applications including Microsoft Word, Excel, Dynamics and Outlook Preferred Qualifications High School Diploma or equivalent Two years + experience within Customer Service and material tracking in a manufacturing…