Platform Manager - Camunda or Boomi

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Platform Manager – (Boomi OR Camunda) The Platform Manager, Camunda or Boomi is accountable for the operational health, reliability, and day to day execution of the Camunda OR Boomi workflow and orchestration platform across the enterprise. This role serves as the firm’s primary Camunda OR Boomi subject matter expert, ensuring the platform is stable, scalable, secure, and ready to support business process automation and workflow demand. The Platform Manager executes platform standards and guardrails defined by the Enterprise Automation Platforms leadership, partners closely with Digital Solutions, Architecture, and Security teams, and ensures operational readiness across environments. This role does not own solution delivery, but enables and governs delivery teams through standards, guidance, and operational readiness. ESSENTIAL DUTIES. Platform Operations and Technical Leadership Own the operational execution of the Camunda OR Boomi platform across all environments, including configuration, monitoring, access models, and lifecycle readiness. Serve as the primary technical authority for Camunda OR Boomi, providing guidance on BPMN workflows, DMN decision models, platform usage, and technical exceptions. Ensure platform reliability, performance, and availability through proactive monitoring, incident response, and root cause analysis. Maintain platform runbooks, operational documentation, and support procedures to ensure auditability and support readiness. Governance Execution and Standards Enforcement Implement and enforce platform standards, guardrails, and patterns established by Enterprise Automation Platforms leadership. Review and approve Camunda OR Boomi platform level changes to ensure alignment with security, compliance, and architectural expectations. Partner with Security, Risk, and Architecture teams to ensure workflows and integrations meet firm policies and regulatory requirements. Support platform lifecycle management including upgrades, feature adoption, deprecations, and environment strategy.  Enablement and Cross Team Collaboration Partner with Digital Solutions and delivery teams to enable effective and compliant use of the Camunda OR Boomi platform without becoming a delivery bottleneck. Provide technical guidance, best practices, and troubleshooting support to teams designing and implementing workflows and decision models. Collaborate with shared platform administration…