Principal Deployment Engineer - AI Project Controls

Principal Deployment Engineer - AI Project Controls Join nPlan — build the cities of the future We’re nPlan, a Series B startup backed by leading investors, including GV (formerly Google Ventures) and DeepMind’s founder, Sir Demis Hassabis. Our technology helps the world’s biggest construction projects make faster, more confident, data-driven decisions. By combining one of the world’s largest datasets of project plans with advanced machine learning, we forecast project outcomes and reduce risk — reshaping how infrastructure gets built. The Role We are looking for a Principal Deployment Engineer with deep expertise in project controls, risk analysis and complex construction schedules of major projects to join and help shape our growing client team. You'll be one of the most senior technical voices our clients interact with, and a go-to point of judgement for the team's toughest schedule and risk problems. You will also have (personal or professional) exposure to generative AI, and have a strong interest in this space. In this role, you'll use your expertise to help our clients maximize the value they get from nPlan, help develop the people around you, and be part of the change to revolutionize the industry. If you've ever been frustrated by the limitations of QSRA workshops, poor forecasting data, or limited time for analysis, this could be the job for you. You'll have autonomy, ownership, and trust from day one, and you'll be working with talented people who care deeply about our mission. You'll work remotely from the US or Canada, with regular on-site visits to client projects, and travel to our London HQ twice a year to spend time with the wider team. You must already have the right to work in the US/Canada/North America to be considered, as we're unable to offer visa sponsorship for this role. About The Role You'll work cross-functionally across multiple areas, using your domain expertise and seniority to have a real, tangible impact: Client engagement Acting as the senior trusted advisor to our most strategically important clients, including at senior stakeholder level, on how they maximize the value they get from nPlan. Owning and growing our most complex or highest-value client relationships, and acting as an escalation point across the wider client portfolio when things get technically or politically tricky. Defining how the product should be configured to bring maximum value for our most complex clients, and setting the standard other client engineers follow. Product deployment Owning strategic projects end-to-end that improve how we embed our products within client organizations, including projects that span multiple clients or accounts. Setting the approach for how clients adopt our advanced features (e.g. LLM-based features), and mentoring clients directly on the most complex use cases. Commercial Partnering with Commercial leadership to shape strategy for engagement, retention, and…