Principal Engineer - Database Platform Engineering & SRE

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. Principal Engineer – Database Platform Engineering & SRE The Principal Engineer is a senior technical leader responsible for driving the transformation of Lumen's database organization from a traditional operations-focused model to a modern Platform Engineering and Site Reliability Engineering (SRE) operating model. This role focuses on standardization, automation, operational excellence, reliability, toil reduction, lifecycle management, observability, and continuous improvement across the existing database estate. The Principal Engineer will lead initiatives that reduce operational complexity, improve service reliability, accelerate cloud readiness, and increase engineering productivity through automation and process optimization. Location This role is designated as a fully remote position within the United States. Key Responsibilities Operational Transformation & SRE Enablement Lead the transformation of DBA teams toward Platform Engineering and SRE practices. Drive adoption of automation-first and reliability-focused operating models. Develop engineering standards, operational processes, and best practices that improve consistency and scale. Toil Reduction & Continuous Improvement Identify and eliminate repetitive manual activities across database operations. Analyze ServiceNow incidents, requests, and recurring work patterns to identify automation and optimization opportunities. Drive reductions in ticket volume, operational overhead, and technical debt. Platform Standardization & Cloud Readiness Lead brownfield modernization, standardization, and simplification initiatives across database platforms. Improve operational consistency, platform resiliency, and migration readiness. Establish reusable engineering patterns that support modernization and cloud adoption initiatives. Automation & Engineering Excellence Establish automation frameworks, standards, governance, and reusable engineering capabilities. Drive Operational automation initiatives. Improve provisioning, patching, upgrades, compliance remediation, and operational workflows through automation. Reliability Engineering & Observability Establish…