Principal Product Manager - Dynamics 365

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere. Job Details About the job As Principal Product Manager, you will play a crucial role in shaping Kantar’s strategic vision by leading the adoption and direction of our Dynamics 365 platform. Your work will directly influence the success of our technology transformation, driving operational efficiency, innovation, and client satisfaction across the organisation.   You’ll be responsible for overseeing the design, delivery, and global operation of the platform where we are have product teams operating Project Operations, CRM and Finance.  Collaborating closely with technology, operations, and product teams, your efforts will ensure that our systems support business goals and empower teams company-wide, making you a key contributor to Kantar’s continued growth and excellence!   What you'll be doing This role will own the roadmap and lifecycle of the platform, driving engagement across the product teams:   Product Ownership & Strategy Own the vision, roadmap, and backlog for Microsoft Dynamics Platform Define and drive strategies that support our stakeholder needs Act as the internal champion for Dynamics 365, ensuring alignment with business goals and best practices. Stakeholder Engagement Partner with product teams to gather and prioritise business requirements. Translate user needs into clear product requirements and functional designs. Align platform development with departmental metrics. Delivery & Optimisation Manage and prioritize the platform backlog, enhancements, and integrations. Work with IT, developers, and vendors to ensure successful feature delivery and adoption. Continuously evaluate and improve workflows, dashboards, automation rules, and customer touchpoints within the platform. Promote a data-driven culture by ensuring high-quality data and encouraging adoption of reporting and analytics tools. Ideal Skills & Capabilities   Proven expertise managing ERP platforms, especially Dynamics 365 or similar systems. (Drives Results) Hands-on experience with Dynamics 365 modules— Finance, Sales, Customer Insights, Project Operations — or a comparable suite, and the ability to translate business needs into actionable product enhancements. (Customer Focus) Practical familiarity with Microsoft Power Platform (Power Automate, Power Apps, Dataverse) to optimise and automate business processes. (Tech Savvy) Demonstrated ability to prioritise and deliver impactful improvements through agile…