Product Coordinator

About Learning Resources: We are Learning Resources® , and learning is where we play. Voted one of the Chicago Tribune’s Top Workplaces, we’re a growing, family-owned company known for our award-winning educational toys, including top sellers Pretend & Play® Calculator Cash Register, Farmer’s Market Color Sorting Set and multiple Toy of the Year winners! We even help pets learn and grow through our pet brand Brightkins® . If you’re curious, collaborative, and a kid at heart, you’ll feel right at home here. Join us in shaping the future of learning with our award-winning team! Team & Position Description: We are looking for a Product Coordinator to join our Custom Solutions team! This is an exciting opportunity to support the development and delivery of products for our strategic customers across multiple sales channels including Mass Retail, International, Education, and Specialty. As a key member of the Custom Solutions team, you will collaborate with external vendors and cross-functional partners to help ensure timely and accurate execution of import projects. You will also work closely with the Product Managers to support creation and tracking of custom products and project timelines. You will play a crucial role in helping the team deliver high-quality, customer-specific solutions and support sales revenue goals. What you’ll do day to day: Project Coordination: Coordinate assigned import projects from concept approval through shipment. Track timelines, gather project information, and help ensure milestones are completed on schedule and products ship on time. Create and maintain customer requirement documents, SOPs, templates, and other reference materials to support efficient project execution. International Vendor Communication: Communicate with overseas vendors to provide product information and obtain quotes. Ensure that quote requests are complete and accurate to facilitate timely decision-making. Maintain collaboration with vendors to guarantee on-time production and delivery of high-quality products. Cross-Functional Partnership: Collaborate with cross-functional teams such as Sales Managers, Creative, Supply Chain, QA, and others to gather project information, communicate project updates, and ensure successful project execution. Work closely with teams to ensure projects run smoothly and deadlines are met. Product Development: Along with the Product Managers, identify and develop custom product solutions that align with customer requirements. Maintain and continuously improve the Custom Product Catalog in Monday.com, ensuring product information and images remain accurate and up to date. Competitive & Retail Analysis: Support competitive and retail analysis initiatives by collecting store visit information and organizing findings about manufacturers, price points, trends, and off-shelf fixtures. Share with sales managers and other stakeholders to help identify opportunities. Data & Systems Management: Be…