Product Insight Analyst

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Role/Team overview Our Product Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we’re the problem solvers who find smarter and simpler ways to connect customers to more of what they love. What you'll do Evaluate and drive performance of our Sports and “Beyond TV” experiences, using analytics & insight to influence strategy for rolling out best-in-class features that delight our customers Drive data-driven decision making around expansion and aggregation of Sports, gaming and music content across Global TV platforms and providers Define what “good” looks like and how we measure success for our Sports products, helping us craft world-class content discovery and live viewing experiences that keep fans coming back for more Collaborate with our global technology partners and lead development & utilisation of Globally scalable data capabilities and reporting solutions to ensure product performance data is readily accessible to all product decision makers What you'll bring Subject Matter Expert: A deep understanding of the customer experience, providing our partners with the insight they require to make optimisation, delivery & strategic decisions. Passion about the customer: A strong commitment to improving customer experiences by delivering actionable insight which understands usage and performance of our products. SQL & Technical Skills: Advanced skills in using SQL (or similar analytical language) to draw actionable insights and manage datasets, with experience in BigQuery data modelling and clustering as a plus. Data Visualisation & Communication: Exceptional ability to translate complex datasets into clear visualisations and simplify concepts into actionable insights. Influence Through Insight: Strong presentation skills to deliver findings in a clear, persuasive narrative to influence stakeholders and build trust as an advisor. Stakeholder Collaboration: Proven ability to develop effective relationships across various roles and levels of seniority. Analytical Problem-Solving: Clear, logical thinking and an acute attention to detail with experience in scoping approaches to answer business questions via data analysis. Curiosity & Industry Awareness: A proactive drive to continuously develop skills coupled with a keen interest in industry trends. Driving…