Product Manager - A26352

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency. We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation. We are searching for our next team members to join our growing team. If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you. Co-Development Business Unit is hiring for Product Manager You will work in Singapore Government Agencies This is a fixed term contract role. The engagement is 1 year. Internal Code: A26352 What will you do? Digital Excellence & Products Division (DXD) is a GovTech team within the Ministry of Education (MOE). DXD sits at the intersection of technology, design and education, building meaningful products, platforms and digital services that improve teaching, learning, school operations, and the experience of students, teachers and school leaders. TechBuddy is SSOE’s unified user platform for resolving day-to-day technology issues across mobile and desktop web. It is designed as a mobile-first, internet-accessible single point of contact that helps educators find answers, complete self-service tasks and obtain assisted support with minimal disruption to teaching time. The product is currently being piloted with teacher password reset and BitLocker recovery journeys, alongside useful announcements from HQ. Its roadmap includes student password reset, school device loan and collection, school announcements, and additional high-value support journeys shaped by user feedback and operational data We are looking for a Product Operations Specialist with 3–5 years of experience to establish and run the operating practices that help TechBuddy deliver reliably and improve continuously. You will connect the product team with schools, service desk teams, local administrators, vendors and MOE stakeholders—ensuring launches are ready, support hand-offs work, feedback becomes insight, and operational risks are addressed early. This is not an administrative coordination role. You will own operational outcomes across the product lifecycle, build scalable playbooks and cadences, and give product managers, designers and engineers the information and structure they need to make better decisions. Product Launch and Change Readiness Own operational readiness for pilots, feature launches and phased school roll-outs,…