Product Manager - Payments Platform

Overview We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. We are looking for a Product Manager to ensure the business has a secure, scalable, and high‑performing payments foundation that enables seamless transactions and effective fraud protection. What's the job? Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience priorities, and the evolving fraud and risk landscape. Own and prioritise the payments platform roadmap aligned ensuring it delivers secure, seamless, and scalable payment capabilities across all banners. Advocate for platform principles including API-first design, modularity and reuse. Own the product relationship with key technology vendors. Drive platform adoption across Kingfisher banners. Setup and operate platform governance that safeguard payment flows, ensure compliance, and embed robust fraud controls and detection capabilities. Line manage multiple Product Owners. Develop product practices within the product teams. Activities I do to deliver my role: Translate enterprise strategy into a clear, phased platform roadmaps. Partner closely with architecture and engineering to shape platform strategy. Partner with Fraud Operations, Risk, and Data Science teams to ensure the platform proactively responds to emerging fraud vectors and regulatory requirements. Establish platform guardrails and adoption criteria. Ensure platform capabilities support continuous monitoring, anomaly detection, chargeback reduction, and loss prevention. Provide structured updates to senior stakeholders and governance forums. Monitor platform performance, risks, costs and scalability considerations. Coach and develop product capability within the platform teams. What you'll bring Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement) Track record of delivering platform products in complex, multi-brand or multi-market environments Experience balancing commercial outcomes with technical constraints and regulatory requirements Strong stakeholder management across Engineering, Architecture, Data, Fraud, Security and Compliance Data-led decision making across performance, cost and fraud metrics Understanding of fraud prevention approaches (rules engines, tooling, machine learning signals) Experience working in API-first or event-driven environments Operating environment Multi-brand, multi-market complexity High transaction volumes with real financial exposure Structured governance alongside the need for pace Platform-first mindset over local optimisation You will be…