Product Operations Intern

Role : Product Operations Intern Duration : 6 Months Location : On-site, Hyderabad About HugoHub Hello and Welcome! HugoHub is the intelligent foundation for the future of finance, providing a modular banking platform that empowers financial institutions to move at speed. Designed to simplify the path to digitization for small and medium-sized banks, the platform consists of both backend core platform and frontend experience layer that offer a full suite of modular banking services through a single integration. By embedding intelligence and compliance directly into its architecture, HugoHub enables financial institutions to launch specialized products, automate back-office complexity, and scale with unparalleled efficiency. HugoHub is a B2B platform with multiple offices across Singapore, India, United Kingdom, Indonesia, and the Kingdom of Saudi Arabia. It is owned by Atlas Consolidated Pte Ltd. Atlas Atlas Consolidated Pte Ltd. is Headquartered in Singapore. A regulated entity with strong credentials Atlas Consolidated Pte Ltd satisfies stringent corporate governance, operations, and regulatory integrity requirements to maintain licences from regulatory bodies, such as: Monetary Authority of Singapore - Major Payment Institution licence and Financial Advisors licence Ministry of Law, Singapore - Regulated Precious Metals Dealers licence Visa Inc. - Principal Members Issuing licence What will a Product Operations Intern do? Your focus will center on expanding our Card Programmes, Wallets & Payments, alongside Provider Infrastructure worldwide. Sourcing & Outreach: Research, assess, and initiate outreach to card networks, issuing institutions, processors, and local payment entities internationally. Relationship & Operational Management: Serve as the primary contact point for processing vendors and card partners, monitoring SLAs, tracking uptime, and untangling operational challenges. Feature Launch & Enablement: Oversee complete operational steps and certification criteria to support tokenization, Google Pay, and Apple Pay across our card offerings. Documentation & Mapping Processes: Author standard operating procedures, vendor escalation protocols, and integration tracking tools for Compliance, Product, and Engineering units. Cross-Functional Collaboration: Partner closely with Product Managers, Engineering, and Compliance teams to guarantee timely feature launches and external vendor alignment. You will be a great fit if you: Currently pursuing the final year of or recently graduated from a degree in Business, Finance, Engineering, or Management. Outstanding spoken and written English communication abilities, with assurance to manage external partner outreach and cultivate relationships with international vendors. Showcase meticulous attention to detail, systematic execution of tasks, and consistent follow-through discipline. Advanced command of spreadsheet software (Google Sheets /…