Product & Operations Management Apprentice

HI, WE’RE BACK MARKET. We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have. Are you ready to join us? JOB DESCRIPTION: Back Market is the world’s leading refurbished electronics marketplace, with a team of 650 people powering operations across 18 countries and counting. Our mission is simple: empowering people to consume tech more sustainably by offering a high-quality, accessible and more eco-friendly alternative to buying new electronics. Be part of an exciting and growing international adventure that is changing the way the world consumes tech. We are looking for a curious, organized and proactive Product & Business Operations Apprentice to join our Partnerships team. The Partnerships team works with telecom, retail and other strategic partners to make refurbished technology more accessible to customers. We manage a growing portfolio of partnerships, launch new commercial opportunities and continuously improve the customer journeys and operating processes that support them. This apprenticeship is an opportunity to work at the intersection of Product, Business Operations, Partnerships, Analytics and Commercial Operations. You will help the team scale its operating model by taking ownership of structured recurring activities, supporting launches and experiments, and identifying opportunities to improve our processes. YOUR MISSION (IF YOU ACCEPT IT): 🥇 - Monitor partnership health by updating dashboards, reviewing customer journeys, tracking incidents and preparing portfolio summaries. - Contribute to new partnership features and drive continuous improvement by managing product partnership initiatives, documenting requirements, coordinating delivery and contributing to experiments. - Coordinate launch and QA activities, including test plans and launch-readiness updates. - Support business operations through reporting, basic analysis, meeting follow-ups, documentation and invoicing reconciliation. - Be an active part in onboarding new partners to Back Market. - Contribute to new partnership projects by researching potential partners, preparing benchmarks and helping improve or automate recurring processes. TOOLS YOU’LL USE: ⚒️ Google Workspace, especially Google Sheets and Google Slides, Slack, Jira, Confluence, Tableau or other business intelligence tools, and internal Back Market tools. YOU ARE IN THE RIGHT PLACE IF: ⭐ …