Product Owner - Content Management & Communication Tools
talentmanagementsolution · Canada - Markham - Ontario · On-site
Pay: CAD 80,000 – 90,000 a year
Posted Jun 23, 2026
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Job Description:
Role Overview
The Product Owner for Content Management & Communication Tools is responsible for enabling clear, execution‑ready delivery across Jonas’s online platforms and member communication ecosystem. This role oversees the evolution of our web content management platforms, as well as the shared suite of communication tools including Email Marketing, Text Messaging, Campaigns, and Notifications.
A key competency of this role will be to embrace our AI‑Driven Development Lifecycle (AI‑DLC) to transform how we build software. This concept combines human expertise with AI to accelerate discovery, design, and delivery. Product Managers and Product Owners play a central role by using AI tools to rapidly develop insights, shape requirements, then collaborate closely with Engineering to bring innovative solutions to market with greater speed and precision.
This role plays a critical part in the assessment and alignment of our online technology stacks, ensuring that content and communication capabilities evolve in a way that is scalable, client‑centric, and aligned to long‑term platform strategy. The Product Owner ensures delivery teams have precise requirements, clear priorities, and shared understanding while balancing modernization efforts with the operational realities of client‑facing, high‑visibility web products.
Salary for this role is between $80,000-$90,000 a year.
Job Responsibilities:
Backlog Ownership & Delivery Clarity
Own and maintain the backlog for content management and communication capabilities across web properties
Translate platform priorities into clear, actionable user stories and acceptance criteria
Break down initiatives spanning CMS functionality, campaign tools, messaging workflows, and cross‑platform user experience
Ensure backlog items reflect differences between existing CMS while supporting convergence where appropriate
Maintain delivery readiness to support predictable sprint planning for multiple web‑focused teams
Workflow & Requirements Integrity
Translate business, marketing, and client needs into detailed requirements for CMS and communications tooling
Ensure content authoring, publishing, and campaign workflows reflect real‑world club usage and staffing models
Identify edge cases related to branding, permissions, automation, scheduling, and audience targeting
Support requirements for shared services across web, mobile, and member engagement touchpoints
Clearly document platform differences, overlaps, and constraints uncovered during tech stack assessment
Delivery Coordination & Team Enablement
Serve as the primary product contact for delivery teams working on CMS and communication tools
Clarify requirements, acceptance criteria, and expected outcomes throughout development
Proactively remove delivery blockers caused by ambiguous platform boundaries or tooling overlap
Communicate progress, risks, and trade-offs clearly to Product Management and…