Product Owner

Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.  United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team. Ready to be part of the action? The Product Manager participates in the creation and management of Transfer Agency Services new and or renovation products and services for listed issuers, from the idea stage to launch. This role provides support for the development/improvement of systems used by clients and internal staff in TSX Trust as well ongoing business support for the active products during their lifecycle. Key Accountabilities: Maximizes ROI by ensuring product functions and features align with TSX Trust long-term goals. Advocates for the customer to ensure the product is intuitive and solves a real pain point.  Research market trends, analyze competitors and talk to customers to create a product roadmap-high level blueprint of where the product is headed over the next 1-3 years. Provides knowledge of business processes and technical capabilities to ensure IT teams have the information required to implement quality products that provide business value Owns the product road map and keeper of product development prioritization logs and ensures alignment with business strategy Generates product requirement documents/charter and/or user stories. Analyses market and client needs to ideate new offerings and revenue streams.  Consults with process architects and business analysts to innovate self service tools and omni channels identifying new system features and improve overall user experience  Independently manages input from diverse groups of subject matter experts and translates it into product features Gathers, reviews and analyses business requirements from multiple business teams across TSX Trust division while maintaining a critical lens for improvements Balances the needs of bespoke client needs and internal processes with the realistic capabilities of the applications or resources available to ensure both external users (clients, investors) and internal staff have a productive experience adopting and servicing new product/service offerings.   Provides technical support for external clients across Transfer Agent products.  Utilizes experience with end users to play key roles in the management of product defects. Manages the products and services provided to the issuer clients -…