Product Readiness & Change Risk, Lead

Who We Are:   Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.   Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.   As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. Who You Will Work With:     The vacant Product Readiness & Change Risk, Lead role will report to the Leader, Quality & Certification CoE. This role is responsible for ensuring that all product and technology changes meet enterprise standards for delivery readiness, risk management, and operational acceptance within the Enterprise Delivery Framework (EDF). This role plays a critical leadership function in embedding consistent, risk-based governance and gating discipline across the delivery lifecycle, ensuring that changes are fit-for-purpose, traceable, and production-ready before release. The role directly supports Interac’s objective to strengthen delivery quality and reduce production risk by shifting from judgement-based, late-stage controls to structured, evidence-driven readiness and risk management practices.     What You   Will   Do :     Own and operationalize readiness gating across EDF, with particular focus on: Build readiness SIT / performance readiness Production approval Operational acceptance Ensure clear exit criteria and evidence are defined, measurable, and consistently executed across teams Drive standardization of readiness artefacts, checklists, and evidence models to support auditability and traceability Establish and lead a proactive, lifecycle-based approach to change risk management, ensuring: Risks are identified at intake and throughout the lifecycle (not just at release stage) Consistent risk evaluation across products and initiatives Implement and mature initiative evaluation and risk scoring approaches to determine appropriate governance rigor and gates Partner with Risk, Security, and Product teams to align operational, regulatory, and technology risks Partner with Technology Operations and Product teams to Ensure consistent application of readiness standards Clarify accountability between Product, Engineering, and Operations Embed readiness requirements early in the delivery lifecycle (not just pre-release), addressing current late-stage validation gaps Provide guidance, frameworks, and tooling direction to enable operational teams Define and standardize enterprise…