PROGRAM COORDINATOR TECHNOLOGY SERVICES

Job ID: 67419 Job Category: Administrative Division & Section: Technology Services, Enterprise Services and Operations - Office of the Deputy Chief Technology Officer Work Location: Metro Hall, 55 John St., Toronto, ON Job Type & Duration:  Full-time, Permanent Vacancy Salary Range: $74,781.00 - $109,815.00 Shift Information: Monday to Friday, 35 hours per week Affiliation: Non-Union Number of Positions Open: 1 Posting Period: 07-Oct-2026 to 22-Oct-2026 Job Description As a Program Coordinator, Technology Services, in the Office of the Deputy Chief Technology Officer (DCTO), you will coordinate and support executive priorities, strategic initiatives and division-wide activities across Enterprise Services and Operations and the broader Technology Services Division. You will conduct research and analysis, identify and monitor emerging issues, coordinate projects and cross-functional activities, and prepare briefing materials and recommended courses of action for senior management. Working closely with the DCTO, Program Manager, Directors, managers, project teams and corporate partners, you will help translate priorities into coordinated action by tracking commitments, facilitating stakeholder input, identifying issues requiring attention and ensuring timely follow-through. You will also support the effective administration of the DCTO Office, requiring sound judgement, discretion, strong organization and attention to detail. What will you do? Coordinate DCTO office priorities, work plans and strategic initiatives, including timelines, milestones, dependencies, risks, decisions, action items and follow-up. Lead and coordinate assigned projects and initiatives, including planning, stakeholder coordination, monitoring progress, identifying issues and reporting on outcomes. Conduct research and analysis on assigned topics, taking into account developments in the field, corporate policies and practices, legislation and initiatives from other levels of government. Support issues management by gathering and analyzing information, identifying gaps, coordinating responses and escalating urgent or sensitive matters for management attention. Prepare and coordinate briefing notes, presentations, dashboards, correspondence, speaking notes, meeting materials and other executive-level materials. Compile and analyze information to support executive reporting, performance tracking, service improvement and decision-making. Coordinate leadership, governance and stakeholder meetings, including agendas, materials, decisions, action items and follow-up. Act as a central point of contact for assigned requests and initiatives, coordinating input across Technology Services, City divisions and other partners. Coordinate consultation and engagement activities and represent the DCTO Office at meetings, workshops and events, as assigned. Support budget and expenditure tracking for assigned…