Program Manager
Komatsu America Corp · Tucson, AZ, US, 85706 · United States · On-site
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Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.
Job Overview
The Program Manager is responsible for planning, coordinating, and driving the successful execution of complex programs that may include multiple related projects, workstreams, teams, and stakeholders.
This role ensures alignment with business objectives, supports cross-functional collaboration, manages risks and dependencies, and helps teams deliver quality outcomes that meet customer and business needs.
The Program Manager also supports scalable operating practices, program governance, resource and budget planning, reporting, and continuous improvement across product, technology, and business initiatives.
Job Responsibilities
The Program Manager is expected to perform the following responsibilities, adapting execution practices to the needs of the assigned program:
Program Planning & Execution
Oversight the program’s adherence to PDP (Product Delivery Process) and track engineering’s deliverables to avoid delays and escalations.
Establish and maintain program plans, delivery frameworks, standards, planning cadences, and execution workflows.
Track milestones, dependencies, decisions, issues, and actions to support predictable program execution.
Conduct periodic reviews to assess progress, remove blockers, and support adherence to approved delivery processes and standards.
Cross-Functional Collaboration
Facilitate alignment across Engineering, Product, Operations, Support, Finance, Legal, vendors, and other internal or external stakeholders as needed.
Lead cross-functional planning sessions, roadmap synchronization activities, milestone reviews, and operational workshops.
Process Optimization & Best Practices
Drive process consistency, operational discipline, and improvement initiatives across engineering teams.
Coach teams and project managers on delivery practices, process controls, and continuous improvement methods.
Support appropriate delivery methodologies, including Agile, Scrum, SAFe, waterfall, or hybrid approaches, based on program needs.
Risk & Issue Management
Identify, assess, and mitigate risks that may impact program success.
Develop contingency plans and escalate critical issues when necessary.
Constantly monitor and report program health.
Communication Management
Serve as a key point of contact for program updates, decisions, dependencies, and escalations.
Prepare and present clear program status reports, recommendations, and decision materials.
Ensure alignment between business goals and technical execution.
Budget & Resource Management
Work with leadership to allocate resources effectively across multiple…