Program Supervisor

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. TITLE: Program Supervisor REPORTS TO: Regional Director of Operations LOCATION: Merced, CA EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is seeking a Program Supervisor to provide operational leadership and oversight for the Merced program. This role is responsible for ensuring strong day-to-day program performance, effective service delivery, staff support, and alignment with contractual requirements and performance goals. The Program Supervisor will monitor program performance, maintain oversight of key deliverables and compliance requirements, identify and address operational needs, and adjust service delivery strategies as needed to keep the program on track. This position will also support staff through regular check-ins, coaching, problem-solving, and other supervisory responsibilities, including timesheet review and approval. Working in close partnership with the Team Lead, the Program Supervisor will help create a strong and accountable team environment. While the Team Lead provides hands-on support for daily staff activities and workflow, the Program Supervisor maintains broader oversight of program operations, performance, staff development, and program-level decision-making. The Program Supervisor is an integral member of the team and plays an important role in advancing our mission of accelerating the human condition! Your Impact on Career Team’s Success : Partner with the Team Lead to oversee day-to-day program activities and ensure efficient, consistent program operations Monitor program performance, identify trends or gaps, and adjust service delivery strategies as needed to support contract goals and participant outcomes Track program deliverables and performance requirements, ensuring accurate, timely, and complete reporting Review and approve staff timesheets in accordance with established deadlines and policies Conduct weekly staff check-ins to provide support, strengthen communication, address concerns, and maintain visibility into overall program health Oversee the coordination of participant service packets and monitor spend-down to support timely and appropriate utilization of funds Serve as the primary point of contact for the Merced program in the Regional Director’s absence, escalating significant issues as appropriate Partner with the Team Lead to support staff coaching, case management practices, and case file…