Project Administrator

Role purpose As an Administrator – Operational Excellence, your role is to ensure the accurate and efficient execution of repeatable project administration activities across Operational Excellence. This position is ideal for individuals who take pride in administrative accuracy, structured follow-up and process discipline, supporting work that is critical to clean project data and reliable WIP. You will support the team with high standards of service, working closely with the Team Lead Project Integrity – Operational Excellence, and with members of Service Line Excellence and Revenue Integrity. Role tasks and responsibilities Project Assurance Project Assurance focuses on the accurate setup and maintenance of project administration data, including project creation, setup information, intercompany connections and project exception correction.  Process project setup requests submitted through the contract-to-cash tool, ensuring projects are created accurately in D365 F&O in line with standard operating procedures.  Check and update key project setup data, including contracting entity, servicing entity, project structure, service line teams, financial dimensions, rates, budgets, currency, payment terms, client contracts and other billing requirements.  Identify missing or inconsistent setup information, including PO numbers or client billing information, follow up with stakeholders to close gaps, and escalate unresolved items to the Team Lead where required.  Maintain D365 F&O as the operational source of truth for assigned project administration data, ensuring updates, corrections and supporting comments are entered accurately and in line with agreed procedures.  Add and maintain comments in D365 to capture client specific details, including billing requirements and specifics coming from contracts, onboarding documentation, MSAs, emails and SOWs, to ensure they are clearly documented and consistently followed.  Review the project exception report and resolve assigned project setup, project data and intercompany configuration exceptions.  Process intercompany connection requests, ensuring the required information is routed correctly and intercompany connections are established in both the contracting and servicing entity.  Complete assigned Project Assurance activities in line with agreed SLAs. Transaction Assurance Transaction Assurance focuses on transaction-related project activity, including time, expenses and purchase orders, ensuring items are correctly captured and corrected so they can flow into WIP and downstream billing.  Process stuck time transactions and related follow-up, helping ensure billable time is corrected, moved out of exception status, and available to flow into WIP and onward billing.  Process stuck expense transactions, including Navan-related items, ensuring project-related expenses are allocated correctly, processed promptly and do not remain unallocated or unavailable for billing.  Raise D365 purchase…