Project Coordinator
Monocle Solutions · Sandton, South Africa
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Accelerate Your Career
At Monocle, we believe work is more than a job. It is a chance to make a difference in the world of finance. An opportunity to fulfil your potential. To make friendships with ambitious, positive, likeminded people. To gain invaluable industry experience and learn critical skills that will make you a highly sought-after management consultant.
Monocle is a people-centric, independent consulting firm, specialising in banking and insurance. We understand that our greatest asset is our people and because of this, we do things a bit differently.
Monocle is looking for experienced Project Coordinator to join our internal Project Management Office (PMO). The PMO is central to Monocle's consulting business and is relied upon by the internal functions and Partners to run the business. The Head of the PMO reports directly to the C-suite and implements the agreed strategy. This role reports directly to the Head of the PMO and exists to improve on and run the day-to-day functions of the PMO.
This role has a strong focus on working with people to drive outcomes that are important to the business. It is about managing senior stakeholder relationships, ensuring data accuracy, managing project reporting and assisting in keeping the business properly resourced and profitable.
The PMO manages staffing and resourcing across all client-facing projects in the firm. This role will engage daily with the Partners in the business, and regularly with the C-suite, to understand current and future demand, keep supply within acceptable thresholds and ensure the firm is capacitated correctly.
Key Responsibilities
Resourcing and Supply-Demand Management
Run the day-to-day resourcing process, matching consultant availability to current and forecasted project demand
Monitor and report on resource availability forecasting, utilisation and capacity thresholds
Flag under or over capacity risk early and work with Partners and Recruitment to resolve it
Innovate on and continuously improve the firm's forecasting models to make them more accurate and reliable
Reporting and Business Intelligence
Creating, improving and managing business intelligence and management information from the PMO data to support business optimisation and growth
Data Accuracy, Systems and Process
Runs and continually seeks to optimise existing PMO processes
Treat data accuracy, management and standards as the single most important priority in the role
Develop controls and reports to improve data accuracy, and implement these solutions once developed
Maintain and evolve the tracker and reporting tools
Support rollout and ongoing use of the PMO Systems
Reporting and Project Health
Report on the status and health of all client-facing projects across the firm
Produce and present reporting packs for senior Partners and the C-suite
Maintain data integrity across all PMO outputs
Stakeholder Management
Engage daily with Partners and…