Project Manager, Digital Physiology

At Clario, a part of Thermo Fisher Scientific, the Manager, Project Management is responsible for implementing departmental strategies, monitoring project progress, and leading a team of Project Management professionals to achieve departmental and corporate objectives. This role provides operational leadership, drives customer satisfaction, promotes process excellence, and supports the development of high-performing teams within a dynamic and fast-paced environment. The successful candidate will collaborate across functions to ensure efficient project delivery, operational effectiveness, and continuous improvement while fostering a culture of accountability, collaboration, and customer focus. What We Offer Competitive salary and annual performance incentive opportunities Comprehensive medical insurance coverage Life and disability insurance programs Employee assistance and well-being programs Professional development and career growth opportunities   What You'll Be Doing Partner with departmental leadership to ensure strategic objectives are effectively implemented and delivered according to established timelines. Lead, mentor, and develop Project Management team members through coaching, career planning, and competency development. Ensure appropriate onboarding, training, and documentation processes are completed and maintained. Review project system setups, processes, and documentation to ensure compliance with quality standards and Standard Operating Procedures (SOPs). Conduct routine team meetings to facilitate communication, monitor workload, and support resource forecasting. Collect, monitor, analyze, and report on team performance metrics to assess productivity, efficiency, and operational effectiveness. Serve as the primary escalation point for customer concerns and collaborate with internal and external stakeholders to drive timely resolution. Lead hiring, onboarding, training, and performance management activities for Project Management team members. Promote collaboration across departments to ensure effective communication, efficient resource utilization, and successful contract execution. Develop and implement strategies to enhance customer service and streamline Project Management processes. Ensure compliance with training requirements and documentation standards. Support the development, review, and maintenance of SOPs, departmental training plans, and job descriptions. Lead departmental initiatives and process improvement efforts related to systems, services, and operational workflows. Participate in customer meetings and presentations alongside Business Development and Operations teams as required. Perform additional responsibilities and special projects to support organizational objectives.   What We Look For Bachelor's degree required; Master's degree preferred. Minimum of six years of experience in telecommunications, SaaS technologies, Clinical Trials, Healthcare IT,…