Project Manager

Job Req ID: 29870 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): •    Project Leadership: Lead and manage the full lifecycle of rack-level system deployment projects, ensuring timely and successful delivery. •    Project Planning & SOW: Define project scopes, draft Statements of Work (SOW), and calculate necessary resources and timelines based on specific customer requirements. •    Customer Communication: Serve as the primary point of contact, ensuring clear communication, professional expectation management, and structural alignment during the deployment process.  •    Field Engineering: In the absence of active deployment projects, perform on-site hardware troubleshooting, maintenance, and service desk ticket handling to minimize downtime.  •    Self-Readiness: Demonstrate proactive self-readiness by independently managing service workflows and responding to technical challenges in dynamic data center environments. Qualifications: •    Professional Experience & Project Management: o    5+ years of experience in data center operations, IT service delivery, or technical project management.  o    Proven experience leading and managing rack-level system deployment projects.  o    Demonstrated success in drafting Statements of Work (SOWs), calculating project timelines, and coordinating resource requirements for complex, large-scale customer projects.  •    Technical Skills & Field Operations: o    Hands-on experience with high-speed cabling and structured cabling systems.  o    Strong technical knowledge of server hardware, GPU systems, and data center networking.  o    Proficiency in hardware diagnostics (BIOS, UEFI Shell, PXE, DOS) and troubleshooting within Linux/Windows server environments.  o    Field Site Execution: Demonstrated expert-level capability in performing comprehensive on-site deployment tasks, including: o    Rack movement observation and management: Ensuring safe and precise physical relocation of server racks within the data center floor.  o    Hardware remediation support: Proactive identification and resolution of hardware-level failures during deployment.  o    Unpacking systems and rack stacking: Executing physical installation, rack-mount operations, and server integration.  o    Power connection and configuration validation: Managing high-density power…