Project Manager

The Project Manager (PM), manages multiple clients’ for new implementations and post-launch eCommerce IT optimization roadmap, driving our client’s exciting business goals and leading innovation in the eCommerce industry, using a variety of delivery methodologies (Agile/Waterfall) and managing multiple development teams located internationally. The project manager also oversees InLife services working closely with our Service and Support team, to ensure the Service Level Agreements (SLAs) are being met for incident and problem management, monitoring, and more. The PM will be our client’s main point of contact, working closely with our Delivery Lead and Client Success Director to ensure Tryzens are providing a high level of service and delivering high-code quality projects on time and to budget. Our clients are our partners, and we value ourselves on the strong partnership we build with each client, with the PM role as an integral part of this relationship. The core responsibilities are: Project Management Manage the day-to-day details of the project, manage client optimizations road maps including the plan, schedule, project delivery, staffing, task assignments, scope, budget, and risks Facilitate the project kick-off with project team members and appropriate stakeholders Follow (and feedback on) core processes and methodology to drive quality, consistency, and accuracy of project delivery Maximize Tryzens performance to project baselines across scope, timeline, revenue, and profitability Determine Project goals and manage dependencies and risks with the client and with our internal teams, to proactively mitigate them and defend our baselines Eliminate inefficiencies, rework, roadblocks, and issues Manage change rigorously, and ensure client expectations on changes are managed accordingly, and we are commercially protected for those changes Ensure focus throughout the project team, and maximize throughput of task completion Be a consultative partner to our clients, steer them towards mutually beneficial outcomes, maximize client satisfaction during project delivery Engage in proposals and estimations to drive new business into Tryzens Work with Tryzens internal teams and clients, to build client optimizations road maps. Work with client and Tryzens practices to ensure road map story requirements that have been captured are technically sufficient, including facilitating discovery workshops. Facilitate all project meetings focused on status reporting, problem resolution, feedback. Managing offshore project delivery team, ensuring collaboration and clear communication between team members. Weekly project/sprint status, financial, and schedule reporting to stakeholders. Deliver all releases to budget and to agreed timelines. Create and communicate release schedules. Work with business sponsors, peers, and other stakeholders to develop and review project proposals Client Engagement Take ownership of all direct…