Property Operations Coordinator

Property Operations Coordinator (Buildium, PropertyMeld, Bilingual English/Spanish) – Remote | U.S. Hours Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a Property Operations Coordinator to support day-to-day property management operations, tenant communication, maintenance coordination, and vendor management across multiple markets. This is a high-execution, hands-on operations role where you’ll serve as a key point of contact for tenants, property owners, and vendors while ensuring maintenance requests, work orders, property tasks, and documentation stay organized and on track. If you’re bilingual in English and Spanish , have hands-on experience with Buildium and PropertyMeld , and thrive in fast-paced property management environments, this role is a strong fit. What You’ll Own Tenant, Owner & Vendor Communication Serve as a primary point of contact for: Tenants Property owners Vendors and contractors You’ll: Handle inbound phone calls and emails Communicate professionally in both English and Spanish Respond to questions and requests promptly Provide updates on maintenance and operational issues Escalate urgent or complex matters to the appropriate stakeholders Maintain clear records of important communications Maintenance & Work Order Management Manage maintenance requests from intake through resolution using: Buildium PropertyMeld You’ll: Receive and document maintenance requests Triage issues based on urgency Create and assign work orders Dispatch appropriate vendors Coordinate scheduling and property access Track work order progress Follow up with vendors and tenants Ensure issues are properly documented and completed Vendor Coordination Coordinate with maintenance vendors and service providers across multiple properties. You’ll: Schedule repairs and service appointments Confirm vendor availability Coordinate access with tenants Track outstanding work Follow up until completion Escalate delays or unresolved issues Maintain accurate vendor and maintenance records Property Operations Support Support recurring day-to-day property management activities, including: Creating and assigning operational tasks Coordinating property inspections Scheduling showings and property access Preparing and sending late notices Supporting violation notices Assisting with lease renewal communications Coordinating move-ins and move-outs Keeping property records and systems updated Systems & Documentation Maintain accurate information across property management systems. You’ll: Update Buildium and PropertyMeld consistently Maintain tenant, property, vendor, and maintenance records Document communications and completed actions Follow established Standard Operating Procedures (SOPs) Maintain organized, audit-ready documentation Ensure operational tasks are properly tracked through completion Process Improvement Help…