Psychological Eligibility Specialist

Why Join EML? An Award-Winning Celebratory Culture That Recognises You EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported. Flexibility That Supports Your Life   After your probation (subject to performance), you have the flexibility to work from home along with the choice between:   Monthly rostered days off , or A 9-day fortnight giving you more control over your time and work life balance.  Grow With a Specialist Organisation Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives. Make a real difference in people's lives with EML Are you passionate about helping people get their lives back after injury or illness? As Australia’s largest specialist in personal injury claims management, our sole focus is helping people return to work safely and confidently after a workplace incident. The IfNSW business unit is looking for a Psychological Eligibility Specialist to join our newly established Psychological Eligibility team to support high-quality, timely decision-making on psychological injury claims within the new legislative and regulatory framework. The Psychological Eligibility Specialists sit at the centre of our new approach to supporting psychological injury claims under the new legislative and regulatory framework implemented on 1 July 2026 and will give you the opportunity to influence decision-making standards across the Insurance for NSW Scheme. We’re now welcoming applications for a Psychological Eligibility Specialist to join our supportive, purpose‑driven team in Sydney. This will be a Fulltime S econdment until 25 June 2027.  This is deeply meaningful work where your empathy, problem‑solving and commitment have a profound impact every single day. What You’ll Be Doing Build specialised capability in early psychological injury claim assessment Work closely with Case Managers to uplift their skills and confidence in applying new legislative requirements – particularly in relation to liability decision-making Contribute to the way legislation is interpreted and applied, ensuring consistency across all agencies and CSPs and improving overall outcomes for the scheme you will play a critical and active role in conducting early initial reviews of psychological injury claims, leading and endorsing liability decision-making within a shortened liability determination period contributing to the uplift of skills and capability of our…