Quality Assistance Manager
PEO Consulting Limited · Cebu, Philippines · On-site
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Job title: Quality Assistant Manager-Insurance-EBU Work location: Cebu Work set up and schedule: Onsite and Shfiting Salary: 40k-50k Headcount: 1
Qualifications: Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level role Knowledge of quality tools and analysis Experience in financial services (preferred) Must have an understanding of NPS calculation/CSAT Knowledge of quality framework deployment in new transitions 6 years of experience in BPO