Quality Assurance Care Coordinator

Overview Would you like to be part of a well-established healthcare organization that is genuinely making a positive impact in our communities? Become a member of our team now! This week, AltaPointe is organizing a hiring event. Explore our job opportunities at AltaPointe.org, submit your online application, and then join us for Open Interviews to meet with a recruiter in person! Experience is not required, as we have positions available at all levels. Thursday, October 8th– 3030 Knollwood Drive in Mobile from 10 am – 2 pm. The FQHC Quality Assurance Care Coordinator plays a key role in supporting the delivery of high-quality, patient-centered care across our Federally Qualified Health Center (FQHC) clinics by assisting in the implementation and maintenance of the organization’s Quality Improvement/Quality Assurance (QI/QA) program. The position collaborates with clinical and administrative and uses healthcare analytics and external data sources to identify, track, and improve performance metrics, patient outcomes, and patient satisfaction. The FQHC Quality Assurance Care Coordinator plays a vital role in managing population health data and care rosters, identifying care gaps, and facilitating compliance with value-based care and managed care requirements. The role requires strong analytical, critical thinking, and communication skills, as well as knowledge in healthcare data systems and reporting tools. Responsibilities Primary Job Functions: General Responsibilities: Assist in the implementation, coordination, and enhancement of the Health Center’s quality improvement/quality assurance (QI/QA) program to ensure delivery of high-quality, patient-centered care while maintaining patient confidentiality. Collaborate with clinical teams, administrative staff, and payors to develop, monitor, and evaluate quality goals, dashboards, and outcome reports. Recommend and implement quality improvement initiatives based on data analysis, performance metrics, and identified clinic needs. Provide ongoing monitoring and support for patients through outreach, reminder calls, and coordination of preventive and chronic care services. Assist clinical teams in identifying and engaging patients in need of follow-up or additional care management services to address gaps in care. Manage payer data and clinic rosters to support care gap closure and population health management. Generate and analyze provider/clinic performance reports to monitor progress toward QI/QA goals. Utilize healthcare analytics and external data sources to identify, track, and close care gaps (e.g., cancer screenings, immunizations, chronic disease management). Support data integrity, accuracy, and completeness through data validation and hygiene activities. Support patient satisfaction efforts, including data collection, trend analysis, and follow-up and corrective actions on patient feedback and grievances. Assist in preparing for and participating in…