Quality Assurance Testing Systems Analyst II
woundedwarriorproject · Jacksonville, FL · United States · Hybrid
Posted Sep 23, 2026
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Great benefits. Competitive pay. We know these are some of the things people look for in a job .
If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.
When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.
At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:
· A flexible hybrid work schedule (three days in the office, two days’ work from home)
· Full medical, dental, and vision coverage for both teammates AND family members
· Competitive pay and performance incentives
· A fun, mission-focused, and collaborative team environment
A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.
The Wounded Warrior Project (WWP) QA/Testing Systems Analyst II collaborates closely with teams to develop and implement precise test cases and procedural documentation for projects. Ensuring seamless functionality of software and applications, they play a vital role in delivering defect free solutions. As a key member of the IT team, the QA/Testing Systems Analyst II executes rigorous testing procedures, identifying and documenting defects while refining quality assurance methodologies. Together, they fortify the organization's technological capabilities and mission.
DUTIES & RESPONSIBILITIES
Translate business and functional requirements into manual test cases, ensuring database integrity, a positive user experience, and project satisfaction.
Evaluate the intended functionality and technical architecture of new applications, providing valuable insights to development processes and analyzing documentation to ensure alignment.
Contribute to the Knowledge Library by documenting and sharing knowledge with others to enhance customer service.
Analyze formal test results to discover and resolve defects, bugs, errors, deployment/configuration issues, and interoperability flaws.
Make recommendations for improvement of applications and/or systems to business partners.
Review and analyze the effectiveness and efficiency of existing applications and systems and develop testing strategies for improving or leveraging these systems.
Proactively troubleshoot program and system malfunctions, ensuring swift restoration of normal functioning.
Continuously monitor and assess system performance to guarantee proper operation, while testing software performance and overseeing quality controls to maintain high standards of functionality and reliability.
Enhance and optimize QA/Testing Analyst processes and tools, ensuring scalability and flexibility to meet organizational growth. Additionally,…