Quality Concern Coordinator / Administrator

Job Title: Quality Concern Coordinator Location: Crewe, Cheshire (CW1 4QG) Company: auto-scan Pay Rate: £19.54 PAYE Duration: 3-Months FTC About Us Auto-scan is a leading provider of quality assurance and inspection services to the automotive industry. With years of experience and a commitment to excellence, we partner with top automotive manufacturers to ensure the highest standards of quality and safety. The Role We're currently looking to recruit a Quality Concern Coordinator for an exciting opportunity at a prestigious automotive supplier based in the Crewe area of Cheshire. The role will be based full-time on site and working within an established and supportive team. In this role you'll be responsible for driving the quality concern submissions from suppliers using the internal problem management system which is used to record and manage supplier parts problems. This will involve checking all logged concerns are recorded correctly and adhere to the relevant processes, ensuring that all concerns are where they need to be within the closure process, helping to support an efficient response to seeking solutions to expedite closure of all concerns. Further Job responsibilities are also outlined below - Organise and facilitate supplier meetings focussed on achieving the concern (KPM) close out milestones Plan & execute phone and video calls with suppliers focussed on achieving the concern (KPM) close out milestones Track concerns for ownership and progress to completion, escalating concerns that are not progressing as agreed Update the concern management portal (KPM) to reflect actual and accurate status Analyse data and identify trends that illustrate recurring issues Driving task driven meetings to ensure issues / concerns are allocated to the correct problem owner Overall Project management of concerns raised within the system Please Note: All candidates must possess valid right to work in the UK without restrictions and must undergo a standard criminal record check (DBS). All applications will be treated in the strictest of confidence. We are NOT able to support Visa Sponsorship for this role. We DO NOT accept speculative CVs from Recruitment Agencies. Requirements Experience of assembling & presenting data to cross functional teams Solid experience of driving task driven meetings and allocation of issues / concerns to the correct problem owner Excellent problem solving skills and data analysis skills. Previous experience of using bespoke IT systems. Previous experience of working in or managing matrix organisations Knowledge of Windows applications. Experience in KPI monitoring and tracking Previous project or quality concern coordination experience in an automotive manufacturing or a first tier automotive supplier environment would be a distinct advantage, as would previous problem solving experience. If you think this role is the next step in your career that you're looking for then we'd…