Quality Control Specialist II, AI & Cloud Solutions

Your Role at a Glance As a Quality Control Specialist II supporting the Mastercam Copilot team, you will serve as the dedicated Quality Assurance representative embedded within an Agile team developing AI-powered and cloud-connected experiences for manufacturing professionals. You will combine strong software testing and quality engineering practices with an exploratory, proactive mindset, helping identify risks, validate customer workflows, and contribute to product discussions as requirements and capabilities evolve. Success in this role requires curiosity, adaptability, and a willingness to continuously learn emerging technologies while collaborating across engineering, product, and user experience teams to deliver reliable, secure, and valuable customer experiences.  How You’ll Drive Success Software Quality, AI & Continuous Improvement Serve as the embedded Quality Assurance representative for the Mastercam Copilot team, advocating for customer value and product quality throughout the development lifecycle. Design and execute exploratory, regression, integration, and end-to-end testing for AI-powered, cloud-connected, and desktop-integrated workflows. Develop test strategies and realistic customer scenarios by independently exploring manufacturing use cases, emerging technologies, evolving requirements, and real-world usage patterns. Evaluate AI-powered experiences for accuracy, consistency, usability, reliability, and alignment with customer expectations while helping define quality criteria for new capabilities. Assess security, privacy, data-handling, and cloud integration risks as part of delivering reliable and responsible customer experiences. Champion continuous improvement by embracing new technologies, leveraging AI-assisted tools, proposing innovative testing approaches, and helping evolve team practices in a rapidly changing environment. Agile Team Collaboration Collaborate with engineering, product, and UX to clarify requirements, challenge assumptions constructively, identify risks, and help shape effective solutions. Contribute to Agile planning and product discussions by bringing a proactive, self-directed perspective to evolving requirements, manufacturing workflows, and customer scenarios. Investigate unexpected behavior, uncover quality gaps, and communicate actionable insights that support informed product and engineering decisions. Perform other duties as assigned. The Talents We’re Seeking Education Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline. Equivalent combination of education and relevant experience may be considered. Required Skills 4-5+ years of experience in software testing, quality assurance, application engineering, manufacturing software, or a related technical field. Experience designing and executing test scenarios for software applications, integrated systems, web applications, or cloud-connected…