Quality Engineer III
EnerSys · Suwanee, GA, US, 30024 · United States · On-site
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EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Job Purpose
Quality Engineer III is responsible for driving quality excellence across manufacturing operations by leading quality assurance, problem-solving, and continuous improvement initiatives that support customer satisfaction, operational performance, and business objectives. This role partners closely with Operations, Engineering, Supply Chain, Customers, and Suppliers to ensure product quality, process effectiveness, regulatory compliance, and achievement of key performance metrics. Quality Engineer III serves as a technical leader and change agent, leveraging data-driven decision-making, quality engineering principles, and structured problem-solving methodologies to identify risks, implement sustainable solutions, and improve overall business performance. This position requires a proactive, results-oriented professional capable of leading cross-functional projects, driving accountability, and delivering measurable quality improvements with minimal supervision while promoting EnerSys Core Values of Safety, Engagement, Continuous Improvement, Customer Experience, Teamwork, Ethics, and Accountability.
Essential Duties and Responsibilities
Lead cross-functional quality improvement initiatives to improve customer satisfaction, operational performance, and quality KPIs.Own quality-related projects from identification through implementation, validation, and closure.Investigate customer complaints, supplier quality issues, production nonconformances, and field failures using structured problem-solving methodologies.
Facilitate root cause analysis and corrective action activities utilizing 8D, RCCM, CAPA, A3, Fishbone, and 5-Why methodologies.Monitor, analyze, and report quality performance metrics while driving improvements in FPY, PPM, COPQ, customer complaints, scrap, and rework.
Support New Product Introduction (NPI) activities, including APQP, PPAP, risk assessments, validation, and production readiness reviews.Collaborate with Manufacturing, Engineering, Supply Chain, and Suppliers to identify and implement process improvements.
Lead and support internal, customer, supplier, certification, and external audits, ensuring timely closure of findings and verification of corrective action effectiveness.Utilize ERP and PLM systems, including SAP, Syteline, PIT, and Windchill, to support quality processes.Identify, communicate, and escalate…