Quality Engineering, Senior Specialist (ServiceNow Platform))

Who We Are:   Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.   Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.   As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. Who You Will Work With: The vacant Quality Engineering, Senior Specialist role will report to Leader Process and Operational Excellence as part of a team providing operational oversight for the Real Time Rail payments systems. What You Will Do:   ​ Ensure high-quality, reliable releases through effective test planning, execution, quality engineering, and automation practices Design, develop, and maintain automated and manual testing approaches that support release readiness and product quality Execute functional, integration, and non-functional testing activities, ensuring issues are identified, tracked, and resolved prior to release Support User Acceptance Testing (UAT), review test results, and provide recommendations on release readiness Collaborate with Product, Development, Operations, Security, and Release Management teams to identify risks and support successful production deployments Contribute to quality metrics, release reviews, and continuous improvement initiatives that enhance delivery effectiveness What You Bring:   4 to 6 years of experience in Quality Assurance, Quality Engineering, Testing Automation on ServiceNow Platform. Experience with functional, integration, and non-functional testing methodologies. Exposure to test automation tools and modern software delivery practices. Ability to analyze issues, communicate effectively, and work collaboratively across technical and business teams. Experience supporting software releases or production deployments is considered an asset. ServiceNow Platform related certifications (ITSM, IRM, SIR, VR etc). Eligibility to work for Interac Corp. in Canada in a full-time capacity. Eligibility to obtain Security Clearance is mandatory for the role. What We’re Offering:   The hiring range for this position is $90,000 - $105,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:  Generous vacation and wellness…