Quality Manager

Why Join Arnold? Arnold Magnetic Technologies is a global leader in high-performance magnetic materials and precision magnetic assemblies. Our products are mission-critical to applications across aerospace, defense, energy, medical, and automotive markets. You’ll be joining a team that is enabling innovation in electric propulsion, defense electronics, and advanced weapon systems through cutting-edge magnetic technology. Job Purpose The Quality Manager is responsible for the leadership, implementation, maintenance, and continuous improvement of the site Quality Management System (QMS) and for ensuring that products and processes consistently meet customer, statutory, regulatory, and internal requirements. The position provides leadership for quality assurance, quality control, corrective action, risk management, audits, customer quality, supplier quality, and quality performance. The Quality manager resides on site and is a functional team member of the site management staff. Duties & Responsibilities Quality Management System Lead and maintain the site QMS in accordance with applicable standards, customer requirements, and company policies. Ensure quality processes are documented, implemented, monitored, and continually improved. Maintain quality manuals, procedures, work instructions, forms, records, and related controlled documentation. Promote a quality-first culture and ensure quality responsibilities are understood throughout the organization. Interact on site with various team members to resolve quality issues and any other functional activities to improve site quality. Audits and Compliance Plan, coordinate, lead, and follow up on internal, customer, certification, and third-party audits. Maintain applicable certifications and registrations, including ISO 9001 and AS9100 where required. Ensure audit findings, observations, and opportunities are addressed in a timely and effective manner. Serve as the primary site quality representative for certification bodies, customers, and other external stakeholders. Customer Quality and Corrective Action Manage customer complaints, returns, RMAs, and quality concerns through effective containment, root-cause analysis, corrective action, and verification. Lead or facilitate 8D, CAPA, and other structured problem-solving activities. Ensure timely communication and effective closure of customer quality issues. Monitor customer quality performance and identify recurring issues and improvement opportunities. Product and Process Quality Manage quality inspection and verification activities for incoming materials, purchased components, in-process operations, and finished products. Ensure inspection methods, acceptance criteria, sampling plans, and quality records are appropriate and effective. Support new product development and production launch activities from a quality perspective. Apply preventive quality tools including FMEA, Control Plans, SPC, MSA, APQP, PPAP, and…