Quality Manager

Apply Description The Quality Manager is responsible for leading and maintaining the company's Quality Management System (QMS) to ensure products, manufactured components, fabrication activities, and applicable installation work meet customer requirements, project specifications, industry standards, and applicable regulatory requirements. This position oversees quality assurance, quality control, inspections, audits, corrective and preventive actions, supplier quality, and continuous improvement initiatives across manufacturing operations and applicable construction or customer-site activities. The Quality Manager works closely with Production, Engineering, Project Management, Operations, Purchasing, and field personnel to resolve quality issues, improve processes, and promote a culture of quality throughout the organization. Requirements Essential Duties and Responsibilities Manage, maintain, and continuously improve the company's Quality Management System (QMS). Ensure products, components, fabrication processes, and applicable installation activities meet customer requirements, project specifications, industry standards, and applicable regulatory requirements. Develop, implement, and maintain quality policies, procedures, inspection plans, and work instructions. Lead internal and external quality audits and coordinate corrective actions resulting from audit findings. Oversee quality inspections, testing, and verification activities throughout manufacturing and applicable project or installation phases. Review and maintain quality documentation, inspection records, test reports, nonconformance reports, and other required project documentation. Lead root cause investigations and corrective and preventive action (CAPA) activities to address quality issues and prevent recurrence. Manage customer complaints, nonconformances, rework, and quality-related concerns through resolution. Collaborate with Production, Engineering, Project Management, Purchasing, Operations, and field personnel to improve product quality and ensure project requirements are met. Support quality control activities at customer sites, including coordination of inspections, resolution of deficiencies, and verification of completed work when applicable. Establish, monitor, and report quality metrics, key performance indicators (KPIs), and departmental performance goals. Identify opportunities to reduce defects, rework, waste, and quality-related costs through continuous improvement initiatives. Support supplier quality programs, supplier evaluations, and the resolution of supplier-related quality issues. Participate in new product introductions, process changes, manufacturing validations, and project quality planning. Ensure quality records and documentation are maintained accurately and are available for customer or regulatory review as required. Train, mentor, and develop quality personnel and promote quality awareness across the organization. …