Quality Operations Manager

Job title: Quality Operations Manager (permanent, full-time) Location: North West London, NW2 7HF Salary: Competitive Hours: Monday – Friday 9:00am – 6:00pm + 1 hour lunch break Hybrid: 3 days in office, 2 days working from home Start date: Immediate Our business… At Vitabiotics, you'll find a diverse bunch of talented folk who come from a wide range of backgrounds and possess an extensive array of experience. What brings us all together is a culture that thrives on innovation, mutual respect, team work and a sense of commitment. Vitabiotics is truly a great place to work! Vitabiotics has pioneered advances in nutritional healthcare products for 55 years and the range includes many of Britain’s leading supplement brands such as Perfectil, Pregnacare, Wellman, Wellwoman and Menopace. As the UK’s No.1 vitamin company, exporting to over 100 countries, Vitabiotics is widely acknowledged as leaders in innovation and in 2018 became the first vitamin company to twice receive the Queen’s Award for Innovation, awarded for its ground breaking clinical research. As part of our commitment to innovation and development, we are looking for experienced and technically focused Quality Operations Manager. You will be responsible for ensuring that quality standards, processes and systems are effectively implemented and maintained across day-to-day operations, from raw materials and manufacturing through to finished products. Working closely with technical, regulatory, manufacturing, product development and supply chain teams, you will help ensure products consistently meet quality, safety and regulatory requirements while identifying opportunities for continuous improvement. The ideal candidate will have strong technical and operational experience within a regulated environment, excellent attention to detail, and a proactive approach to maintaining high standards of quality and compliance. Responsibilities will include… Quality Management System (QMS) Manage and maintain the Quality Management System in compliance with: EU and UK regulatory requirements Food supplement regulations Cosmetic regulations ISO quality standards where applicable Ensure quality policies, procedures, work instructions, and records remain current and effective. Drive continuous improvement of quality systems and processes. Monitor quality metrics and report trends to senior management. Support the preparation and delivery of Management Review meetings. Compliance & Quality Assurance Ensure ongoing compliance with applicable regulatory requirements. Provide QA oversight for manufacturing, packaging, warehouse, distribution, and outsourced activities. Support implementation and maintenance of HACCP principles where applicable. Provide quality oversight for cosmetic products in line with UK Cosmetic Regulation requirements. Assist with product quality reviews and market surveillance activities. Review and approve quality documentation, including: …