Quality Process Compliance Specialist

Company Summary: For over 60 years, MeriCal has been at the forefront of innovation in the dietary supplement industry, delivering custom manufacturing and packaging solutions with passion and precision. With state-of-the-art facilities in Southern California and Ogden, UT, we transform ideas into high-quality products—from research and development to the finished products. Our team, with over 30 years of combined experience, is dedicated to crafting exceptional gummies, probiotics, tablets, capsules, chewables, and powders using clinically backed ingredients. At MeriCal, we don’t just meet expectations—we exceed them, every time. Join us and be part of a dynamic, forward-thinking team shaping the future of nutrition! The Opportunity: The Quality Process Compliance Specialist will ensure that the facilities are operating per cGMP requirements and internal Merical procedures. Ensuring records prepared by manufacturing, Quality Control, Maintenance, Warehouse, etc. meets all established criteria, completed in real time while following Good Documentation Practices. Ensure quality assurance programs are maintained in accordance with pertinent regulatory requirements and internal SOPs in the performance of the duties of this position. It is also responsible for reporting KPI, performing internal audits, customer complaint investigations and reports necessary to support these programs. This role will be critical in performing or coordinating the updating of procedures, process documentation and collaborating with multiple internal departments to ensure regulatory compliance is maintained or exceeded within Merical. The quality process compliance specialist should develop, implement, and administer required certification programs requirements internally with the internal stakeholders i.e.: R&D and Procurement. What You’ll Do: Applied knowledge of Parts 111, 117, 210/211 of the FDA Code of Federal Regulations (e.g., HACCP, and Risk-Based Preventative Controls for Human Food, FSMA, FSVP, cGMP), and regulatory matters in other jurisdictions (e.g., Health Canada). Working with internal department heads, leaders, and floor personnel, to ensure compliance with Regulatory, 3 rd party and Merical requirements, driving process and documentation improvements to ensure requirements are met or exceeded across multiple sites. Leads product complaint investigations, responds to customer, and ensure closure Review calibration results and document the review, support maintenance with updating the master calibration list in the maintenance software program. Supports FDA Recall/Withdrawals: Research, Submission, Monthly Effectiveness checks, updates to FDA, CAPA, and Customers. Assist in coordinating with production and planning schedules to ensure batch records are issued to the floor prior to production needs. Conduct internal audits to verify compliance with regulatory, cGMP, food safety, and company requirements; monitor…