Quality System Manager

Quality Management System (QMS) Manager Reports to: VP/General Manager of Operations Position Summary The Quality Management System (QMS) Manager owns, maintains, and continually improves Rocket EMS’s AS9100-compliant Quality Management System. This role leads audit readiness, document control, quality system training, and cross-functional initiatives to ensure compliance with applicable standards, customer requirements, and regulatory obligations. The QMS Manager provides strategic leadership to strengthen process consistency, drive accountability, and improve customer satisfaction within a complex, regulated electronics manufacturing environment. Key Responsibilities QMS Ownership and Oversight Serve as the Management Representative for the AS9100D Quality Management System. Maintain and improve the QMS to ensure compliance with AS9100D, ISO 9001:2015, customer-specific flow-down requirements, and applicable regulatory and contractual requirements, including ITAR and DFARS. Lead management reviews and QMS performance reporting in accordance with AS9100 requirements, including Clauses 9 and 10. Provide QMS team members with the resources, guidance, and support needed to perform their responsibilities effectively. Audit Management and Certification Plan and manage internal audits across all departments to verify compliance with QMS requirements. Train internal auditors and ensure audits are objective, thorough, and properly documented. Coordinate and represent the organization during third-party certification audits, customer audits, and regulatory inspections. Ensure timely closure of audit findings through documented root cause analysis, corrective actions, and effectiveness verification. Maintain Rocket EMS’s status in the Online Aerospace Supplier Information System (OASIS). Document Control and Compliance Manage the document control system, including procedures, work instructions, forms, and controlled records. Maintain document revision control, approval workflows, distribution, and quality record retention. Ensure QMS documentation remains aligned with engineering change order and engineering change notice (ECO/ECN) processes. Incorporate applicable customer quality clauses and requirements into controlled documentation and relevant QMS processes. Continual Improvement and Risk Management Promote risk-based thinking and data-driven decision-making throughout the organization. Drive continual improvement through QMS enhancements, procedure standardization, and key performance indicator (KPI) monitoring. Lead or support root cause analysis and corrective and preventive action (CAPA) activities addressing system-level issues and recurring nonconformities. Monitor action effectiveness and ensure improvements are sustained. Training and Quality Culture Develop and deliver training on QMS requirements, AS9100D, audit readiness, and employee quality responsibilities. Oversee training…