Quality Tech II

Transcendia is a leader in custom engineered materials for critical product components in a wide range of markets and applications. The company provides deep material science expertise, outstanding customer service through broad geographic coverage and trusted product reliability. Job Summary: Assist the Quality lead at the facility with control and identification of incoming materials; resolution of supplier issues; calibration program; investigation of customer complaints; response to customer inquiries; verification of product quality and other duties as assigned. Job Duties: Review and approval of Raw Material Certificate of Analysis ( COA ) Print Material Identification tags and place tags on incoming materials Calibrate lab and shop floor measurement tools Perform Quality Control checks and assist with questions and problems related to product acceptance criteria Contact Suppliers to resolve COA issues Creation and sending customer required Certificate of Compliance (COC)/ COA Completion of supplier claims DBase to file supplier claims Disposition of Supplier claim materials Assist in the review and investigation of customer complaints and returned materials including recording results in quality tracker database Quality auditing of process, line and product for products such as Dry Erase, Medical, Hard Coat and Solar Internal Organization of Standards (ISO) internal auditor Complete 5S audits Prepare graphs, charts or reports as needed Other duties as assigned Job Qualifications: High school diploma or General Education Diploma (GED) required; Associates Degree in Applied Science preferred and two years of related work experience and/or training; or equivalent combination of education and experience Experience with Minitab preferred Must have organizational skills with an ability to prioritize and multi-task Ability to maintain confidentiality, exceptional attention to detail and good follow-up skills Must possess good problem-solving skills and basic math skills Ability to interact in a professional manner with employees and vendors Ability to communicate effectively both verbally and in writing Proficient in Microsoft Excel and Word Willingness to work as team member or independently Hours are 8:00am - 4:00 pm, Monday - Friday