Quality & Training Manager

OUR ORGANIZATION: Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021, 2022 and 2026 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality. OUR TEAM: Kinexus Group is looking for an experienced monitoring and training coordinator to help our employees across our subsidiaries advance their skills and knowledge. This will be accomplished through compliance assessments with applicable laws and regulations, internal processes and policy and grant compliance identifying areas of improvement or training needs. Once training and development needs are identified this role will put strategies into place with our operational leaders to help our people grow and develop. Excellent communication skills are essential. Ultimately, you will help Kinexus Group succeed by identifying areas of risk during monitoring and providing the training and development needed for professional growth. OUR DESIRED OUTCOMES: Under the general direction of the Executive Vice President, Workforce, the Quality & Training Manager will be primarily responsible for monitoring and follow-up staff development identified to ensure the integrity of all Michigan Works service delivery. This includes the identification of areas of strength and weakness in service operations and enhancing staff understanding via training development, ultimately minimizing risk and reducing organizational liability. The Quality & Training Manager will work with a variety of operational leaders to ensure training needs identified from monitoring are corrected. WHAT WE EXPECT FROM YOU : Works closely with the Executive Vice President, Workforce on the development, scoping and prioritization of the annual compliance monitoring calendar. Responsible for Internal Monitoring, including but not limited to: Maintaining documentation to support compliance, monitoring findings and observations. Documentation is organized and available upon Federal, State or Leadership requests. Develop monitoring guides, desk review formats and related templates for use in compliance reviews. Performing at least one review of each program annually, producing a report, working with operational staff to delivery staff training and performing corrective action follow-up, if applicable. Support the PATH team with monthly PATH Data Verification – report to the State Support the PATH team with semi-Annual PATH Internal Controls – report to the State Support the PATH team with semi-Annual FAET Case Review – report to the State Provides written reports submitted to Manager, Risk Management that identify the “root cause” of identified violations of regulation or policy/procedure with documented corrective action requirements. Meets with operational leaders to assist…