Rebate Specialist

Company Overview Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. Job Description Primary function will involve the processing of client claims and reconciling amounts with the clients Understand Customer Contract and execute in accordance with Policy / Contract. Establish controls to ensure credits are in accordance with policy. Ability to work in a fast-paced department to process claims and credits for customers in a timely and accurately manner. Rebill and collect amounts that are not in accordance with the policy. On a recurring basis report out exceptions/non-compliance and drive compliance by working with sales and Business Unit Finance Manage back log deduction process. Responsible for providing month-end accruals and ensure they are in accordance with contract terms and provide details by customer to Business Unit Finance for approval. Update and maintain Vistex (claims program) with all customer rebate programs. Identify opportunities to drive efficiencies and be cost effective. Convert customers from deduction mode to payment mode. Maintain updated notes and training documents to train new employees. Research, plan and assist in the implementation of changes. Assist in special projects as assigned. Company Benefits What You'll Get From Us Benefits With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work. Community Engagement At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work. Training and Development We offer constant opportunities for advancement. From skills development to…