Receptionist

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status. Receptionist Lake View Residential Care Home , Brookside Avenue, Brookside, Telford, Shropshire TF3 1LB £13.04 per hour 25 hours per week – Evenings and weekends Where purpose meets possibility We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome a Receptionist to our friendly team at Lake View Residential Care Home in Brookside Avenue, Brookside, Telford, Shropshire TF3 1LB. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make. We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there. When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group. Your role Welcome residents, relatives and visitors with warmth and professionalism Support customers by answering queries and offering clear, helpful information Carry out a range of administrative tasks to keep the home running smoothly Use your IT skills to manage emails, records and documents confidently Work closely with colleagues to create a friendly, supportive front of house experience Your skills Experience in a customer service setting Confident using IT systems including Word, Excel and Outlook Warm and approachable with strong people skills Organised and able to manage a variety of tasks calmly and efficiently Caring, enthusiastic and self-motivated with a desire to make a positive difference Your rewards You deserve more than the basics. That’s why, alongside 28 days’ annual leave pro rata (including bank holidays) , occupational sick pay linked to length of service, and a contributory pension , we’ve created a package to help you thrive: Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as…