Facility Supervisor - Residential Services
jacksongov · Kansas City, MO · United States · On-site
Pay: USD 55,162 – 68,952 a year
Posted Aug 21, 2026
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Department: Residential Services
County or State funded: County
Exempt or Non-exempt: Exempt Paygrade: C-114
Salary pay rate: $55,161.60 - $68,952.00
Basic Function and Responsibility :
Provide leadership and oversight to staff involved in the daily operations and administration of a youth treatment facility and its programs. Ensure efficient delivery of services that address the habilitation and rehabilitation needs of youth. Oversee shift operations to maintain compliance with all relevant standards, rules and protocols including. staff coverage and facility security. If assigned to manage detention control room, serve as the Terminal Agency Coordinator (TAC) for the law enforcement database, ensuring proper coordination and data management. Monitor the implementation of treatment programs and related services to ensure consistency and quality. Participate in and conduct meetings related to service area operation. Monitor log books and documentation for compliance and accuracy. Prepare required reports and documentation \including evaluations, advisory notices, supervisor logs, and incident reports.
Appointing Authority and Supervision Received :
The deputy court administrator of family court is the appointing authority. The facility supervisor receives direct supervision by the manager and/or assistant manager of the facility.
Supervision Exercised :
This position is directly responsible for the supervision of shift leaders, youth workers and control room clerks assigned to the unit.
Characteristic and Assigned Duties : ( The following duties are representative of the position and do not include all duties which may be performed.)
Lead, schedule, and oversee daily staff activities to ensure effective facility operations.
Provide supervision, training and performance evaluations for staff.
Assign tasks and monitor progress to ensure quality deliver of habilitation programs for youth and families.
Conduct interview, make hiring recommendations, assess staff performance, and manage disciplinary actions as needed.
Ensure staff compliance with mandatory training requirements and facilitate cross -training for operational flexibility.
Oversee the implementation of operation procedures and daily facility functions, ensuring compliance with established standards, for example, ACA.
Forecast and prepare for immediate and short-term needs, ensuring adequate resource allocation and operational readiness.
Monitor facility security procedures, including juvenile intake, visitation, key/tool/property control, and conduct frequent inspections of safety equipment and facility conditions.
Respond to emergencies and disturbances; execute emergency protocols as needed.
Investigate and implement a variety of operational problems and provide input.
Receive and respond to after hour calls, including returning to the facility when necessary.
Coordinate daily resident activities, including visitation with family…