Refurbishment Technician II
Boston Document Systems · Auburn, MA · United States · On-site
Posted Sep 16, 2026
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Job Type
Full-time
Description
Boston Document Systems (BDS) redefines today’s office with highly innovative and cutting-edge equipment solutions that maximize printing, copying and document production efficiencies for clients nationwide. We have redefined preventive maintenance and how to maximize system uptime incorporating unique hardware/software solutions creating an unbeatable new level of reliability, service, diagnostics, and repair. Our market presence is defined and our strategies uniquely optimal with tremendous momentum.
The Opportunity
BDS is looking for a dedicated Refurbishment Technician II to join our team.
Your Impact at BDS
Refurbish used office equipment for resaleability using industry best practices
Manage and repair office equipment on site at our warehouse
Assist technicians in salvaging refurbished parts to maintain maximum fleet uptime
Develop and manage department reports shared across the organization up to and including the executive level
Investigate and resolve advanced, high-level maintenance and repair issues.
Manage accurate inventory of tools, parts, and supplies.
Assemble machines as per specifications with hand and power tools and measuring devices.
Run machines to test parts functionality.
Conduct preventive maintenance and calibrations of office equipment.
Troubleshoot equipment and identifying malfunctions as well as cause.
Establish relationships with service technicians
Requirements
What you Will Need to be Successful
A minimum of a high school diploma or G.E.D. equivalent required.
Valid driver’s license required, with a clean driving record and valid vehicle insurance
Reliable transportation
Strong computer literacy, especially with the MS Office suite: Excel, Word, Visio, etc.
Knowledge of industry ERP systems (EAM, etc.) preferred but not required
3+ years of experience preferred in maintenance, troubleshooting and repair of copier/printer office equipment.
Strong written and verbal communication skills
Industry knowledge of major copier and printer manufacturers such as Kyocera, Canon, Ricoh, and/or Xerox preferred but not required.
Networking knowledge preferred.
Excellent customer service and communication skills when delivering toner/parts to a customer
Ability to adapt and work independently
Physical demands:
Must be able to lift and carry up to 50 lbs.
Must be able to pull, lift, reach, and transport equipment parts and boxes
Position type and expected hours of work : Full Time, Monday-Friday 7am-3:30pm
Travel: Travel may be asked for but is not required. All travel in a personal vehicle is reimbursed via a per mile reimbursement.
What BDS Brings to the Table
Competitive compensation -commensurate with experience
Medical, vision, dental
Supplemental Insurance options
Pet Insurance & Legal plan coverage options
Generous paid time off (PTO) program
Employer paid Life Insurance
401(k) plan with…