Reliability Engineer, Poultry

At JBT Marel, what we do matters , we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. As our Reliability Engineer– you will report to the Manager, Engineering Poultry. You will Reduce risk and loss. Monitor, measure, communicate and improve the customer experience of new or revised products by documenting and driving key cross-functional organizational behaviors in the first year of new product and new service introduction. Assure the successful transition of new products from R&D to Customer Care. Identify opportunities to improve customer satisfaction and generate revenue for JBT Marel. Support the planning and execution of a change process such as the resolution of component obsolescence. On a given day, you may: Support, develop and optimize manufacturing processes to include implementing process changes and new equipment. Document manufacturing processes, work instructions, and standards. Support troubleshooting of production issues. Participate in process validation and testing activities. Support continuous improvement initiatives. Escalates complex issues to senior engineers Train or arrange training of service professionals, including assessing and reporting qualification level Make spare and wear parts available for product for launch date and for the 12-month transition period Plan and report cross functional deliverables during the 12-month transition period. Coordinate closely with Customer Care to improve customer satisfaction and customer experience Coordinate closely with R&D to improve system performance, lower cost, improve uptime, improve NPD or handoff process. Implement KPI, RCI and measurement systems to drive behaviors that improve uptime, reliability or lead to positive customer experience Requirements for the role Bachelor of Science Degree in Engineering or Project Management Project Management Experience Proficiency in Microsoft Office software applications Ability to read and interpret and produce engineering and assembly drawings Must be willing to travel to customer site (predominantly US/Mexico/Canada) to assist, to coordinate, to learn and to be at Gemba. Estimate 40% of time in an office or meeting environment. Exposed to possible shop or site installation hazards including heavy equipment, shop traffic, uneven/slippery footing, inclement weather, etc. Sites environments are typically indoor, wet, 30-40° F refrigerated rooms. Installation sites require appropriate JBT Marel and Customer PPE such as hard hat, Steel Toe Shoes, safety glasses, hair nets, lab coats, gloves (NO…