Residential Program Manager for Respite Program/Webster Groves

UCP Heartland makes sure that children and adults with differing abilities have the opportunity to live, learn, engage, work and reach their full potential each and every day and we are in search of a phenomenal Residential Program Manager for our Respite Home in the Webster Groves Area. The Program Manager is a leadership position in the Respite Program, overseeing one site and is accountable for leading a team of up to nine (9) staff and eight (8) clients. *************PER CLIENT REQUEST--FEMALE APPLICANTS ONLY!!!*********** WHAT DO WE OFFER? Generous PTO policy PLUS 9 company holidays! 16 Hours of Floating Holiday time for Benefit Eligible employees Excellent benefits including Medical, Dental! Company Paid Vision and Long-Term Disability! Opportunities for advancement WHAT WILL THE POTENTIAL PROGRAM MANAGER BE DOING? Work with the nursing team to ensure all medical documentation is current for incoming participants. Provide quality customer service to all parents, staff, funders, and participants with regular and consistent communication. Tracks and completes all necessary documentation for participants being referred to the Respite program. Updates the attendance calendar weekly and schedules staff accordingly. Reviews monthly reports and safety drills submitted by staff for accuracy, acknowledges documentation prior to submission. Provide physical assistance including lifting to support participants in accordance with activities involving personal hygiene, activities of daily living, and other domestic functions and in accordance with their support plan. Assist individuals who may weigh more than 150+ pounds using proper transferring techniques and/or mechanical lifts. Ensuring the Health and Safety of clients and client rights remains a priority. Supports clients with establishing self-determination, advocacy, and security. Provide home-based services in accordance with the funder and agency’s policies and maintain compliance with all the program’s regulatory codes and requirements (i.e., Medicaid, DMH, SB40 Boards, CARF, Columbus Group). Managing and supervision of employees: coaching employees, planning, assigning, and delegating work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems. Support peers and supervisors in a collaborative effort to ensure client’s needs are met. Complete all required reporting accurately, in a timely manner and in accordance with guidelines established by the Agency’s EHR policy and other Regulatory Entities including but not limited to service documentation, medication administration, incident reports and activity records. Maintain HIPAA compliance and confidentiality. · Demonstrates excellent defensive driving skills, able to operate agency vehicles varying in size from a standard van to a large ADA custom van and a driving record that meets agency policy requirements. Safeguard and assure proper care…