Resilience Manager

Life @ AP+: We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work, taking steps forward in your career whilst still having room for fun, friendships and flexibility in your daily life. We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. The Purpose As our Resilience Manager, you’ll help strengthen AP+’s ability to prepare for, respond to and recover from disruption. You’ll support the ongoing maturity of our Business Continuity Management capability, helping ensure our critical operations, dependencies and recovery requirements are understood and supported by practical, fit-for-purpose plans. You’ll work across business and technology teams to embed resilience into day-to-day operations through Business Impact Analysis, resilience planning, testing and exercising, while supporting clear ownership of resilience outcomes across AP+. You’ll provide specialist advice, support governance and assurance activities, and use insights from testing, incidents and lessons learnt to drive continuous improvement. Working across Business Continuity, Incident Management, Disaster Recovery and Crisis Management, you’ll help strengthen AP+’s overall preparedness and ability to respond to and recover effectively from disruption. What you’ll be responsible for: Manage the implementation and continuous improvement of AP+’s Business Continuity Management Framework, aligned to organisational strategy, regulatory expectations and industry practice. Coordinate the Business Impact Analysis lifecycle, resilience planning and critical dependency assessments to strengthen organisational preparedness and decision-making. Support the development, maintenance and continuous improvement of Continuity, Contingency and Recovery Plans. Develop and deliver the annual BCM testing and exercise programme, including desktop exercises, simulations and validation activities. Capture lessons from exercises, incidents and assurance activities, and drive remediation and continuous improvement. Provide specialist resilience advice to business, technology and risk stakeholders, promoting clear business ownership of resilience obligations. Develop and maintain BCM frameworks, tools, procedures and supporting artefacts. Develop resilience metrics, dashboards and executive reporting that provide insight into capability maturity, risks, testing outcomes and improvement opportunities. Build strong stakeholder relationships and influence outcomes across business and technology teams. Manage BCM governance, assurance evidence and audit responses to demonstrate compliance with internal and external…